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Testimonials

Customer Testimonial

​Thetford International installed and maintain our waste compactor and cardboard baling machines. As a business they are efficient, diligent and approachable, carrying out services and repairs very promptly and with a minimum of fuss. I would be happy to procure future equipment from Thetford International and have no doubts about recommending them to others.  Chaz […]

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DS Smith

DS Smith Designation

DS Smith is a global provider of sustainable packaging solutions. Ds Smith’s unique circular business model is supported by its Recycling and Paper making operations. In the Recycling Division, Thetford International Compactors Ltd has supplied material handling equipment for over a decade, supporting the companies 100+ paper recycling contracts. DS Smith not only values the high quality machinery of Thetford, but their exemplary service and support through a nationwide coverage of engineers, and would recommend Thetford's to a business seeking any type of material compaction equipment.

Casepak

Casepak

Casepak have great pleasure in providing this testimonial for the services of Thetfords. We have been working with James and the team at Thetfords for 45 years now and they have become our main suppliers of compaction equipment and much of the equipment that Casepak have purchased are still in service some 30 years later. During this time, Thetfords have provided us with excellent waste compaction equipment which is backed up by a first-class Service Department ensuring that any breakdowns are dealt with promptly and efficiently which is vital to our customers when the equipment is linked into their production equipment. Thetfords provide an extremely professional and complete service which commences from carrying out the initial surveys at customers sites, advising on the best equipment for the customer's needs, right through to installation and servicing and breakdown cover. we cannot recommend Thetfords highly enough and we look forward to continuing working with them for many more years to come.

Richard Jones

Richard Jones Mercian Labels

Mercian Labels is a World Class manufacturer of Labels, ISO 14001 certified, and a company that takes Sustainability and its Corporate Social Responsibilities (CSR) very seriously. As such, we are always looking for new and innovative ways to help our customers and ourselves contribute to a circular economy and make a real difference to the future of our planet. A recent study of ours focused on the efficiency of our centralised waste extraction system (CWES) and it’s fair to say that our findings proved the system to be far from efficient which in turn prompted us to consult with our CWES supplier for a more efficient, sustainable solution. The recommendation was to move to a compactor and CHEM container process. From Day 1, Thetford International stood out and impressed us with the extent of their knowledge and understanding of our situation and of course their ability to work collaboratively with us to overcome the difficulties we faced. The new Compactor and CHEM Container process has now been implemented and has genuinely been a game changer for us. We have had no issues at all and cannot thank Thetford enough for their expertise, exceptional customer service and support. …” If only all our suppliers were this good “….

Chaz Scholefield

Chaz Scholefield Chaz Scholefield

Thetford International installed and maintain our waste compactor and cardboard baling machines. As a business they are efficient, diligent and approachable, carrying out services and repairs very promptly and with a minimum of fuss. I would be happy to procure future equipment from Thetford International and have no doubts about recommending them to others.